Who we serve
Regulated, complex, high-stakes: where we work.
Payor enrollment, bank card servicing, government benefit programs and seasonal DTC retail all share one thing: a bad contact-center choice is expensive fast. These are the verticals where Tim has spent two decades.
Six verticals
Every one of them touches a compliance frame.
Named clients include Humana, Blue Cross / Blue Shield, Discover, Ameriprise, FEMA, the State of Louisiana and SunSetter Products.
Insurance
Enrollment and claims support built on Humana and Blue Cross / Blue Shield work.
See insuranceFinancial Services
PCI-DSS-aware voice and digital support, informed by Discover and Ameriprise engagements.
See financial servicesRetail & eCommerce
Seasonal DTC sales, service and lead generation. SunSetter is a 20-year story.
See retail
Client roster
Names we have worked with by name.
Some via The Connected Hive today, some from Tim's earlier operating roles. Each shaped how we source and advise.
- Humana: healthcare / insurance
- Blue Cross / Blue Shield: healthcare / insurance
- Discover: financial services
- Ameriprise: financial services
- State of Louisiana Office of Group Benefits: government
- Louisiana Department of Children and Family Services: government
- FEMA: government
- SunSetter Products: retail and consumer products
Vertical depth
Where our compliance frame lands.
0
Active practices
0
Years across verticals
HIPAA
For healthcare programs
PCI-DSS
For financial programs
Client, seasonal DTC
“As a challenging, seasonal client with unique business requirements, Tim was always innovative, flexible, and fair in creating solutions that provided cost effective programs for our changing business needs.”
Ready to talk
Tell us your vertical. We will bring the shortlist.
Every conversation starts free.